Refund policy

 

Refund Policy:

We have a no return policy, unless item is damaged or incorrect. For incorrect or damaged items, we have a 7-day return.

 To start a return, you can contact us at info@menaceapparelvr.com. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please feel free to contact us for any return questions at info@menaceapparelvr.com.

Damages and Issues:

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can evaluate the issue and correct the situation.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, Flowers, or plants, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch with us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:

Exchanges are not accepted on customized or personalized items. The fastest way to ensure you get what you need in a timely manner is to return the item you have, and once the return is accepted, make a separate purchase for a new item.

Refunds:

We will notify you once we have received and inspected your return, we will advise you if the return was approved or denied. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.